Telemedicine & Teledentistry Solution

Some of you have asked me about possible solutions for patient communication with a Teledentistry and Telemedicine app. As you know we do not promote any products unless we know that it’s worth investigating.
Here is a Telemedicine app that’s worth checking out. claims to be “

Secure Worldwide 

We take privacy and security very seriously. We implement state of the art security and encryption protocols to assure that data integrity and privacy is maintained. As a result, complies with HIPAA, GDPR, PHIPA/PIPEDA, & HITECH requirements.”
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Good luck, and best wishes.

Here is an ADA publication About coding and billing guidance during Covid-19.

Common dental codes use for a live real-time Tele-Dentistry is D0140, and D9995 reported together. Check ADA coding guidance for proper coding.

D0140 limited oral evaluation – problem focused An evaluation limited to a specific oral health problem or complaint. This may require interpretation of information acquired through additional diagnostic procedures. Report additional 2 diagnostic procedures separately. Definitive procedures may be required on the same date as the evaluation. Typically, patients receiving this type of evaluation present with a specific problem and/or dental emergencies, trauma, acute infections, etc.

D9995 teledentistry – synchronous; real-time encounter Reported in addition to other procedures (e.g., diagnostic) delivered to the patient on the date of service.

If you are using Zoom, make sure that you have the HIPAA compliant Zoom account.

Also to prevent Zoom-hijacking/Zoom-bombing:

  1. Don’t publish the meeting ID, but only send it to attendees.
  2. Use a password for the meetings.
  3. Under the meeting settings, you can set only allow authenticated users to join (users who have a free or paid Zoom account)

See a recent article. :

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