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Introduction:
In any dental office, maintaining a full appointment schedule is critical for both the productivity and profitability of the practice. Patients overdue for hygiene visits or those with diagnosed but unscheduled treatments represent untapped potential that could negatively affect the practice’s bottom line if not managed effectively. By assigning dedicated team members to oversee follow-up efforts and making consistent phone calls, you can reduce unscheduled time in your doctor’s and hygienist’s calendars, minimize overhead, and boost overall practice profitability.
In my consulting and ownership experience, Â Â profitable practices are highly effective at assigning team members to specific tasks and diligently following up to ensure patients are scheduled and that the appointment book remains full with profitable appointments.

